Entry Senior

Field Dispatcher

About This Career

Field Dispatchers process and transmit information and instructions to coordinate the activities of oil and gas vehicle operators, crews and equipment using a variety of computer-aided communications and dispatching equipment. They ensure all the necessary resources and personnel are ready to go at the right place and time, whether it be an oil or gas well site or equipment storage yard. While they begin with a plan, Field Dispatchers can adjust quickly to accommodate any unexpected changes and still meet contractual obligations.

Field Dispatchers require a deep understanding of the operation being conducted, as well as a solid knowledge of equipment and personnel requirements, regulatory specifications and company procedures, to ensure that resources are used efficiently and effectively, regardless of changing circumstances in the field. They also maintain close relationships with third-party vendors, rental/leasing companies, sub-contractors and their own operating divisions to do their jobs effectively. 

Education: A high school diploma (or equivalent) is typically required.

Employment: This occupation is found in both onshore and offshore environments and is typically employed in the oil and gas services sector of the oil and gas industry.

Example titles: Oilfield Dispatcher, Equipment Dispatcher, Operations Dispatcher

Work Activities
Applying Health and Safety Principles
Providing accurate accident, safety and various other related reports as required.
Communicating with Persons Outside Organization
Liasing between field operations and clients to ensure smooth operations.
Overseeing all communications within specifically assigned territories.
Confering with customers or supervising personnel to address questions, problems or requests for service or equipment.
Communicating with Supervisors, Peers or Subordinates
Relaying work orders, messages or information to or from work crews, supervisors or field inspectors using phones or two-way radios.
Coordinating the Work and Activities of Others
Dispatching field maintenance crews/repair teams as required.
Coordinating PO’s, dispatch and billing for all 3rd party vendors/contractors involved in operations.
Maintaining up-to-date status and location information for all equipment.
Documenting/Recording Information
Ensuring maintenance records for equipment are up-to-date.
Completing job sheets, daily reports and logs for ongoing operations.
Recording and maintaining files or records of customer requests, work or services performed, charges, expenses, inventory or other dispatch information.
Maintaining Relationships
Maintaining relationships with customers, vendors and internal stakeholders.
Ensuring that the customer's needs are taken care of in a timely and consistent manner.
Monitoring and Controlling Resources
Coordinating 3rd party resources, such as cranes, for rig-in, rig-out and field operations.
Determining the types or amounts of equipment, vehicles, materials or personnel required for a job according to work orders or specifications.
Monitoring and Controlling Resources.
Coordinating the necessary transportation permits, such as an oversized load permit.
Monitor Processes, Materials or Surroundings
Monitoring personnel and utilizating them to coordinate services and schedules.
Monitoring real-time conditions and customer's needs through constant communication with customer personnel, the Operations Manager and  data observed from collection devices.
Performing Administrative Activities
Ensuring all paperwork is completed for billing purposes.
Provide Consultation and Advice to Others
Advising personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions or other hazards.
Quality Assurance
Ensuring assigned operators have the necessary documentation and up-to-date certification.
Scheduling Work and Activities
Scheduling or dispatching workers, work crews, equipment or service vehicles to the appropriate location according to customer requests, specifications or needs using radios or telephones.
Solving Problems and Making Decisions
Assisting field crews with remote troubleshooting.
Staffing Organizational Units
Generating replacement personnel as required to meet operational requirements.
Competencies
Leadership
Planning and Organizing
Behavioural
Attention to Detail
Knowledge
Public Safety and Security
Customer and Personal Service
Technical
Management of Personnel Resources
Management of Material Resources
Available Jobs
  • Here are the two most recent postings:

Dispatcher, trucks

Posted on Sep 12 2017

By Protrans

Dieppe Dependant upon experience
Trades dispatcher

Posted on Sep 07 2017

By The comfort group heating corporation

Parksville Dependant upon experience
View All Jobs (15)
Working Conditions
  • Field 2
    Field Visits
  • Office
    Office Based
  • Arrow
    Shift Work
  • Longshifts
    Long Shifts
  • Deadline
    Demanding Deadlines
  • Overtime
    Some Overtime Required
Similar Jobs In Other Industries
Construction

The construction industry is comprised of establishments primarily engaged in constructing, repairing and renovating buildings and engineering works, and in subdividing and developing land. These establishments may operate on their own account or under contract to other establishments or property owners. They may produce complete projects or just parts of projects. Establishments often subcontract some or all of the work involved in a project, or work together in joint ventures. Establishments may produce new construction, or undertake repairs and renovations to existing structures.

Learn more about these careers:

Military

This industry group comprises establishments of the Canadian Armed Forces and civilian agencies primarily engaged in providing defence services.

Learn more about these careers:

Industrial Manufacturing

This industry comprises establishments primarily engaged in the chemical, mechanical or physical transformation of materials or substances into new products. These products may be finished, in the sense that they are ready to be used or consumed, or semi-finished, in the sense of becoming a raw material for an establishment to use in further manufacturing. Related activities, such as the assembly of the component parts of manufactured goods; the blending of materials; and the finishing of manufactured products by dyeing, heat-treating, plating and similar operations are also treated as manufacturing activities. Manufacturing establishments are known by a variety of trade designations, such as plants, factories or mills.

Learn more about these careers:

High Technology

The high tech industry includes subsectors with high concentrations of workers in STEM (Science, Technology, Engineering and Mathematics) in particular manufacturing, motion picture production and post-prod, engineering services, information and communications technology and others.

Learn more about these careers:

Petrochemical Manufacturing

This industry comprises establishments primarily engaged in converting feedstocks derived from petroleum, or from petroleum and natural gas liquids, into petrochemicals. Some important processes used in petrochemical manufacturing include steam cracking and steam reforming. For the purpose of defining this industry, petrochemicals consist of acyclic (aliphatic) hydrocarbons and cyclic aromatic hydrocarbons.

Learn more about these careers:

Supply Chain

This industry comprises establishments primarily engaged in transporting passengers and goods, warehousing and storing goods, and providing services to these establishments. The modes of transportation are road (trucking, transit and ground passenger), rail, water, air and pipeline. These are further subdivided according to the way in which businesses in each mode organize their establishments. National post office and courier establishments, which also transport goods, are included in this sector. Warehousing and storage establishments are subdivided according to the type of service and facility that is operated.

Many of the establishments in this sector are structured as networks, with activities, workers, and physical facilities distributed over an extensive geographic area.

Learn more about these careers:

Job Details

Job Category

Operators

Sector

Oil and gas services

NOC

1525

Qualifications + Experience

Education:

  • High School Diploma (or equivalent)