In this occupation activities may include:

• Meeting with decision makers to identify problems to be analysed and clarify management objectives.
• Observing the current system in operation.
• Defining the problem (scope, requirements), measuring the problem, analyzing the problem, implementing a solution to the problem, and controlling the solution once in place.
• Using computers to develop and run models, investigating the merits of alternate courses of action.
• Assisting decision-makers by providing analysis and evaluation of the most efficient or optimized options.

Education

• A bachelor's degree specializing in business administration, commerce is typically required. Degrees in disciplines such as engineering, management science, computer science or quantitative analysis may also be required depending on the business unit.

Additional requirements

• Specific health and safety certifications may be required, determined by location of work and company requirements

Business and Operations Analysts are analytical and logical problem solvers. They also have strong communication, interpersonal and organizational skills. They are excellent researchers.

• Computers and electronics
• Customer and personal service
• Public speaking
• Writing, technical writing and document production
• Operations design analysis
• Quality control analysis
• Systems evaluation and analysis
• Complex problem solving
• Cost benefit analysis
• Planning and organizing
• Troubleshooting
• Attention to detail

• Mining and quarrying
• Construction
• Manufacturing
• Professional, scientific and technical services
• Management of companies and enterprises
• Educational services
• Health care and social assistance
• Public administration